At Travelest, we are committed to delivering your orders quickly and safely, ensuring a smooth and reliable shopping experience within Kuwait.

1. Delivery Areas

• We provide delivery services within the State of Kuwait only.

2. Delivery Time

• Orders are prepared and delivered within 1 – 2 business days after payment confirmation or order receipt.

3. Delivery Fees

• Delivery fees are 1.500 KWD for all areas available on the checkout page.

4. Order Tracking

• You can always contact our customer support team via WhatsApp at 95000905 to inquire about the status of your order.

5. Important Notes

• Please make sure to provide accurate information (address, phone number) to avoid delays.

• If your order is not received within the specified period, please contact us immediately.

• The delivery team reserves the right to schedule delivery times based on daily routes.

• Important Delivery Information:

  • We guarantee the safety of your order from theft or damage from the moment it leaves our store until it is delivered. Profound General Trading Co. (owner of Travelest) is not responsible for the order once it has been delivered to the address you provided, except for manufacturing defects or products covered by warranty.

  • If you wish to cancel or exchange your order, please contact our customer service via WhatsApp at 95000905.

  • Delivery fees are non-refundable once the order has been delivered. They are refundable only if cancellation is made before the order is dispatched for delivery.

Last Updated: September 2025